Julie Hindmarsh Hypnotherapy is registered with the ICO and under the new GDPR coming into force from the end of May 2018, I am required by law to document what personal information I keep for all my clients. This information is as follows:-
Website Contact Form
I receive, collect and store any information you enter on my website through the Contact Me form for example, name, email, subject etc. Your personal information will be used for the specific reasons stated below only. In addition, I may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
During a Hypnotherapy and/or BWRT Initial Consultation I will take your name, address, date of birth, number, email address, GP and next of kin contact details using a consultation form. I will not contact your GP or next of kin without your prior consent unless to not do so would seriously jeopardise yours, other members of the public or my welfare. I will also take comprehensive notes about your reason for seeking treatment using hypnotherapy or BWRT. I collect this information to enable me to formulate a bespoke treatment plan to enable you to have the best experience possible. I will ask you whether it is okay for me to leave a message on the answer machine of any number you provide.
These consultation forms and notes are kept in a locked cupboard to which only I have access to. Your personal data is stored separately to your reason for seeking hypnotherapy. Your personal data is never referenced in any electronic notes that I may make to prepare for a hypnotherapy/BWRT session.
I am required to keep all this documentation for legal and insurance purposes. All and any information will be kept for a period of 7 years from the initial communication after which it will be securely destroyed; unless you are still a client of mine.
You have the right to see any information that I keep on you and you can request that any data be changed or securely destroyed.
Third Party, information sharing and marketing
I do not use your information for anything other than to contact you regarding an appointment, query, or discuss matters relating to your appointment/session/treatment.
I may discuss details of your reason for requesting treatment using hypnotherapy and/or BWRT with a Supervisor for advice and guidance. Your personal details for example name, address etc will not be disclosed. I will not pass your information on to any other third party.
I will not use your personal information for marketing purposes.
Any information given to me via the message service on my Facebook page or via a form completed through Facebook Ads are only accessible by me. You may request that once I have written your details that I delete any message which contains your personal information.
Text, WhatsApp contact
Any information you have provided via text, WhatsApp etc. on my mobile phone is accessible only by me. You may request that these messages are deleted after I have written down your details, if required.
The Julie Hindmarsh Hypnotherapy website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
If you don’t want me to process your data anymore, please contact me at firstname.lastname@example.org.
If you are not happy with the way I use your data you can complain to the ICO at www.ico.org.uk tel. 0303 123 1113.
Julie Hindmarsh Hypnotherapy and BWRT
Dated: Wednesday 23 May 2018
Your personal information will be used for the specific reasons stated above only.Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.